In-Home Services Mystery Shopping
If your company offers in-home services, it is essential that you are providing your customers with a safe and
pleasant experience. We utilize mystery shoppers to assess your associates from scheduling an appointment, as
well as from the minute they arrive at the house until the minute they leave. Arrival time and punctuality
are evaluated, as well as whether the associate has a professional and friendly appearance and attitude,
their overall sales presentation, and ultimately their ability to close the potential sale. Whether you
offer home improvement, carpeting, remodeling, installation, landscaping, dog fencing, or any other service
that requires an in-home presentation it is paramount that you are able to evaluate your associates to
ensure that you are providing your customers with the highest level of customer service possible.
If you would like to have an Imyst representative contact you regarding our automotive mystery shopping programs,
please fill out a brief form and send us a contact request by clicking here.