Imyst delivers superior outcomes for businesses in complex markets. We have decades of experience across a wide range of industries, obtaining superior data and using analytics to bring certainty to customer experience optimization decisions.
Imyst was founded in 1999 by three industry executives that strove to meet the needs of any client that cared about customer service as much as they did. With a passion for realizing and exceeding clients' expectations, Imyst has grown consistently, year over year, since its inception. A wide range of ethnic, cultural, regional, and industry backgrounds allow us to continuously further our goal of diversity and variety of quality mystery shopping and customer service offerings.
Imyst considers itself a pioneer in revolutionizing the market research and mystery shopping industry. Founded on the same quality traditions of other established companies, Imyst had one main goal: utilize the latest technologies and a fastidious attention to detail to consistently provide the highest level of customer service and efficiency to each and every client. No matter what your industry, Imyst offers the most ideal way for any client to maximize its customer experience.