Healthcare & Medical Mystery Shopping

Imyst provides healthcare mystery shopping programs to clients throughout the country that strive to provide their patients with the highest level of comfort and care.

Imyst Healthcare Mystery Shopping Solutions

We work with businesses in all sectors of the healthcare industry including hospitals, outpatient clinics, assisted living, managed care, doctor and dental offices, and health insurance providers. Our customized programs allow clients to monitor and improve patient satisfaction, wait times, and overall experience. Using experienced and demographically targeted mystery shoppers our healthcare mystery shopping programs deliver quick and accurate information that your business can use to enhance training programs, ensure regulatory compliance, provide employee rewards and benchmarking, and ultimately maximize the patient experience and improve patient loyalty at your locations.

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Industries Served

We work with clients in almost every industry providing cutting-edge mystery shopping and customer service solutions. Please select your industry below to see how we can help you.