If your company offers in-home services, it is essential that you are providing your customers with a safe and pleasant experience.
We utilize mystery shoppers to assess your associates from scheduling an appointment, as well as from the minute they arrive at the house until the minute they leave. Arrival time and punctuality are evaluated, as well as whether the associate has a professional and friendly appearance and attitude, their overall sales presentation, and ultimately their ability to close the potential sale. Whether you offer home improvement, carpeting, remodeling, installation, landscaping, dog fencing, or any other service that requires an in-home presentation it is paramount that you are able to evaluate your associates, or your competitors, to ensure that you are providing your customers with the highest level of customer service possible.
Tell us about your company so that we may provide a detailed proposal.