Movie Theater Mystery Shopping
Our movie theater mystery shopping programs offer clients the essential feedback necessary to ensure that their
customers are receiving an experience that will keep them coming back. We create custom programs and
questionnaires that are tailored to your unique needs to target all areas of customer interaction. Our
experienced mystery shoppers provide feedback on the exterior and interior condition of your theaters,
box office interaction, ID checks, concessions and up-selling, ticket taking, patron counts, film
quality, trailers and advertisements, and manager presence. The information is quickly provided to
you online through your unique and secure Imyst account so that you can immediately address problem
areas or reward employees for doing well. Ultimately, our custom theatre mystery shopping programs
will allow you to provide your customers with the highest level of customer service possible.
If you would like to have an Imyst representative contact you, please fill out a brief form and send us a
contact request by clicking here.